Policies
Set the rules that AI must follow when handling core tasks like Cancellations, Replacements, and Refunds & Returns.
Written By ScaleFlows Team
Last updated 22 days ago
💡 Tip: Use this to protect your business by setting strict rules the AI must follow in dealing with customer requests.
Video Guide
🚨 Warning: These settings directly control what your AI is allowed to offer customers. Review each section carefully. An incorrect setting can result in unintended refunds or replacements.
