Create a ticket

Manually start a new conversation from your inbox when a customer hasn't emailed in first.

Written By ScaleFlows Team

Last updated 22 days ago

💡 Tip: Use this when you need to reach out to a customer proactively.

  1. Click Create Ticket at the top of the sidebar.
  2. Fill in the recipient, subject, and message.
  3. Then click Send.
Create new ticket